General Product & Quality Questions
What does “organic” mean for your products?
Our products are made from plants grown without synthetic pesticides, herbicides, or chemical fertilisers. This ensures you are receiving the purest form of the botanical without toxic residues.
How should I store these products to keep them fresh?
To maintain potency, store all oils, tinctures, and resins in a cool, dry place away from direct sunlight. Ensure lids are tightly sealed after every use to prevent oxidation.
Can natural products cause skin irritation?
Even organic ingredients can trigger sensitivities in some individuals. We always recommend a patch test on a small area of skin (like the inside of your wrist) 24 hours before full use, especially for the Organic Pain Relief Cream and Organic Eye Oil.
Organic Soursop Tincture
What is Soursop Tincture and how do I use it?
Soursop (also known as Graviola) is a tropical plant valued for its antioxidant properties. For best results, place 1–2 dropperfuls under your tongue and hold for 30–60 seconds before swallowing. You can also mix it into water or juice if you prefer.
Are there any precautions I should take?
Yes. You should consult a doctor if you are pregnant, breastfeeding, or taking medications for blood pressure or diabetes, as soursop may enhance the effects of these drugs.
Are there any side effects to Soursop?
While generally safe in moderation, excessive long-term use has been linked to neurotoxicity. It should be avoided by those with Parkinson’s disease, low blood pressure, or liver/kidney issues.
Can I take Soursop Tincture long-term?
Some herbalists suggest “cycling” potent extracts like soursop—for example, taking it for 8–12 weeks followed by a 2–4 week break. This helps your body remain responsive to the nutrients.
Does this contain soursop seeds?
No. Our organic tincture is made from the fruit pulp or leaves. Soursop seeds contain compounds called acetogenins which can be toxic in large amounts, so they are strictly excluded from our extraction process.
CBD Oils
What is the difference between the 10% and 20% CBD oils?
The percentage represents the concentration of CBD per bottle. The 10% CBD Oil typically provides about 4–5mg of CBD per drop, while the 20% CBD Oil is double the strength, providing roughly 8–10mg per drop.
Will these CBD products get me “high”?
No. Our CBD is non-psychoactive and contains negligible amounts of THC (less than 0.2%), which is the compound responsible for a “high”.
How much should I take daily?
The UK Food Standards Agency (FSA) recommends that healthy adults limit their daily intake to 10mg of CBD. We recommend starting with a low dose and gradually increasing it until you find what works for you.
How long does it take to feel the effects of CBD?
When taken sublingually (under the tongue), CBD typically enters the bloodstream within 15 to 30 minutes. However, it may take a few days of consistent use to notice the full cumulative benefits.
Will CBD show up on a drug test?
Our CBD contains less than 0.2% THC, which is the legal limit in the UK and most of Europe. While extremely unlikely to trigger a positive result, highly sensitive tests can occasionally pick up trace amounts.
Shilajit
What is Shilajit and what are its benefits?
Shilajit is a mineral-rich resin from the Himalayas, containing over 85 trace minerals and fulvic acid. It is traditionally used to boost energy, support cognitive function, and enhance overall vitality.
How do I consume Shilajit?
Dissolve a small, pea-sized amount (approx. 300–500mg) in warm water, tea, or milk. Consistency is key; many users notice results after 2–4 weeks of daily use.
Is it safe for everyone?
Individuals with heart disease, high iron levels (hemochromatosis), or those on blood pressure medication should consult a healthcare provider before use.
How can I tell if my Shilajit is authentic?
Pure Shilajit resin should dissolve completely in warm water without leaving any gritty residue or oily film. It also has a very distinct, pungent, and “earthy” aroma.
Why does the texture of my Shilajit change?
Authentic Shilajit is temperature-sensitive. It becomes soft and pliable when warm (even from the heat of your fingers) and turns hard or brittle when cold. This is a hallmark of a high-quality, pure resin.
Organic Pain Relief Cream
How often can I apply the pain relief cream?
You can generally apply a thin layer to the affected area 3–4 times daily. Gently massage it into the skin until fully absorbed.
What should I avoid when using this cream?
Do not apply to broken, irritated, or damaged skin. Always wash your hands thoroughly after application to avoid accidental contact with your eyes.
Is the Pain Relief Cream greasy?
Our formula is designed to be fast-absorbing. However, because it contains organic oils, we recommend massaging it in thoroughly to ensure it doesn’t leave a residue on clothing.
Organic Eye Oil
How do I apply the eye oil safely?
Using your ring finger, gently pat a single drop of oil onto the orbital bone around the eye area. Avoid direct contact with the eyes themselves.
When is the best time to use it?
It is most effective when applied at night as the final step in your skincare routine, allowing the organic botanicals to absorb while you sleep
Can the Organic Eye Oil be used under makeup?
Yes, though we recommend applying it at night for maximum absorption. If using it during the day, wait 5–10 minutes for the oil to fully sink into the skin before applying concealer or foundation.